Effective Date: 2026-04-21
1. Data Controller
The Handyman Pro, LLC
548 S Main Street, Ashville, OH 43103
Email: contact@thehandyman-pro.com
2. Categories of Data Collected
- Identity: full name.
- Contact: email address, phone number, service address.
- Project details: descriptions and photos of the work you want completed.
- Technical: IP address, browser type, device identifier, approximate geolocation (city level).
- Usage: pages viewed, referring URLs, timestamps.
3. Purposes of Processing & Legal Basis
- Providing our services (Contract): responding to inquiries, preparing estimates, scheduling and performing the work.
- Site operation (Legitimate interest): securing the site, preventing abuse, analyzing general usage trends.
- Marketing communications (Consent): occasional emails about services or offers — only with your opt-in.
- Legal compliance (Legal obligation): tax records, insurance records, responding to lawful requests.
4. Third-Party Sharing
We share limited data only with service providers that help us run our business:
- Website hosting — to serve this site.
- Email provider — to send and receive project communications.
- Analytics (if enabled) — aggregated usage statistics.
- Payment processor — when you pay for services.
We do not sell your personal information.
5. International Data Transfers
Our services are provided in the United States. Some of our service providers may process data outside your country of residence. Where this occurs, we rely on contractual safeguards.
6. Retention Periods
- Project inquiries: 24 months from last contact.
- Completed job records: 7 years (tax and warranty records).
- Analytics logs: 14 months.
- Marketing list: until you unsubscribe.
7. Your CCPA Rights
If you are a California resident, you have the right to:
- Know what personal information we have collected.
- Delete personal information we hold about you.
- Correct inaccurate personal information.
- Opt-Out of the sale or sharing of personal information. We do not sell personal information.
- Limit use of sensitive personal information.
- Non-Discrimination — we will not treat you differently for exercising your rights.
To exercise any right, email contact@thehandyman-pro.com. We respond within 45 days.
8. Children's Data
The Service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us so we can delete it.
9. Do Not Sell or Share My Personal Information
We do not sell or share personal information for cross-context behavioral advertising. If this ever changes, we will provide an opt-out link in the footer.
10. Security Measures
We use reasonable administrative, technical and physical safeguards to protect personal information — including encrypted storage, access controls and limited staff access. No method of transmission over the Internet is 100% secure.
11. Changes to This Policy
We may update this Policy. The revised version takes effect on the "Last Updated" date above. Material changes will be highlighted on the site.
12. Contact
Privacy questions or requests: contact@thehandyman-pro.com
Severability. If any provision of this Policy is held invalid, the remaining provisions continue in effect.
Governing Law: California, USA.
See also: Terms of Use · Cookie Policy